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"Getting Real About Software Support Costs" - Forecasting Production Support Resources and Costs

1 day workshop

The development of a Product Support Rating provides both production support providers and clients with an an effective mechanism for estimating production support resources and costs.

At the completion of the course, participants will be able to:

  • forecast a software application's production support resource requirements and costs

  • utilise the support forecasts for comparison, evaluation and negotiation.

View detailed course description.


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CHARISMATEK Software Metrics Pty Ltd, ABN 47 058 381 990, 175 Dorcas Street, South Melbourne, VIC 3205, Australia
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